IT Support Specialist & Aspiring Data Scientist • Oulu, Finland

Vocational IT Support Specialist graduate skilled in technical support, workstation management, Python scripts, and exploring data analytics.

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William Ahola

IT Support Specialist & Aspiring Data Scientist

Location Oulu, Finland
Education Vocational IT Support Specialist Graduate (Ammattikoulu)
Focus IT Support, Python, Data Processing, Local AI
Available for Opportunities
Capabilities

Technical Expertise

Core competencies across IT support, systems, and data analytics

Systems & IT Ops

Windows, Linux, M365

  • Workstation Provisioning
  • Ticket Workflows & Support
  • OS Setup & Deployment

Python & Data

Data Analysis & Local AI

  • Data Wrangling & Analysis
  • Local AI & LLM Tooling
  • Automated Data Pipelines

Development

Python, JavaScript, HTML/CSS

  • Workflow Automations
  • Web Interfaces
  • Custom Bot Integration

Networking

TCP/IP, DNS, VPNs, Firewalls

  • Network Configuration
  • Infrastructure Maintenance
  • Hardware Troubleshooting
Featured

Selected Projects

AI Web Application

Findable

AI-powered startup naming generator engineered with live domain availability validation and real-time domain pricing queries.

Python AI Model Integration Domain APIs
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Tooling & Automation

System Utilities & Data Suite

Personal collection of custom Python scripts, data processing tools, local automation routines, and simulation models.

Python Bash Data Analytics
Explore Repositories
History

Experience & Education

IT Support Intern

StaffPoint SLU • Fuengirola, Spain

Mar 2026 – Jun 2026
  • Delivered user support, technical troubleshooting, and ticketing documentation.
  • Configured enterprise workstations, deployment software, and VPN setups.
  • Diagnosed network and connection bottlenecks for enterprise staff.

OSAO Kaukovainio

Vocational Upper Secondary Qualification in ICT (Ammattikoulu)

2023 – 2026

Specialized in IT Support Specialist studies, network configuration, operating systems management, and system infrastructure fundamentals.